email virus WhatsApp - sending itself to all in my address book

I think my iCloud mail account has been infected with a virus. What do I do?

null-OTHER, iCloud account

Posted on Jan 25, 2015 9:54 AM

Reply
138 replies

Feb 12, 2015 12:56 PM in response to dina.allen

I had the same scenario take place for me this morning. The damaging email came from a client, and I was not scrutinizing my content properly before clicking, as it appeared to be a link to an audio message.


The site it redirects you to is hard to back out of before it does malicious stuff, as described by the others.


I changed my passwords and other Apple ID security stuff, which took a few minutes, and it seemed to have stopped it.


Now I just have to reply to the people who queried me on why I sent that bomb. Lesson learned.

Feb 16, 2015 8:32 AM in response to Old Toad

The phishing email arrived from a sender using an Apple MacBook, via her gmail account contacts, to my friend's ipad/yahoo account and to my email account at a small regional isp, which forwarded it to my email client (K9) on an android.

My friend on the ipad clicked the "whatsapp" image; he reports that a site opened regarding a game. Addresses in his yahoo account did not receive the phishing message, nor did addresses on his ipad email contact list.

Using my android and K9, I clicked the image and my firefox browser informed me that an attempt was being made to run Flash. I denied permission and closed the window. No addresses were spammed.

Feb 24, 2015 8:10 PM in response to thomas_r.

My partner got caught by this hack a couple of weeks ago and experienced the same scenarios ie entered password and then his entire contacts list were emailed the WhatsApp message. He has changed his password several times now but we both get a daily email saying that someone is attempting to log into his account. It happens in the early hours of the morning and the IP address is apparently in London. He has a gmail account and I'm his secondary email which is why I get messages too.

Is anyone else who clicked the WhatsApp link getting this problem? And does anyone know if there are other precautions he should take. Google's support page recommends changing the password but this would mean we had to change the password daily.

Thanks

Feb 25, 2015 3:49 AM in response to pauldowning

pauldowning wrote:


It is time for Google to say what exactly they are doing to ensure that this doesn't happen again, what should be done by those people whose accounts have been compromised and why Gmail is so insecure.


GMail is not insecure. This is a phishing scam that involves people entering their password on a fake GMail login page. If you give away your GMail password to scammers, it's incredibly unfair to blame Google for the problem.

Feb 25, 2015 8:23 AM in response to thomas_r.

Thank you Thomas you were extremely helpful with your initial advice and very responsive.


You have been misinformed of the facts on which you have based your current answer.

You should know that at no time did I enter my password on a fake GMail login page. That would be incredibly naive.

I did not give way my Gmail password to scammers.

So my questions remain

1. What are Google doing to ensure that this doesn't happen again?

2. What should be done by those people whose accounts have been compromised?

3. Why was GMail hacked so easily?


It would be great to hear from Google who must be aware of this problem


paul

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

email virus WhatsApp - sending itself to all in my address book

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.