lucianesp
Level 1 (0 points)

Q: iMessage blocked by apple ID

My iMessage was blocked by the apple ID saying that the log in is invalid however I van freely accces my apple Id account with the same log in. I do not undertand why my chat has been blocked.

MacBook Air, iOS 8.1.2, Macbook air 13"

Posted on Jan 25, 2015 11:16 AM

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lucianesp

Q: iMessage blocked by apple ID

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  • by Ralph Johns (UK),Helpful

    Ralph Johns (UK) Ralph Johns (UK) Jan 25, 2015 1:21 PM in response to lucianesp
    Level 9 (73,348 points)
    Applications
    Jan 25, 2015 1:21 PM in response to lucianesp

    Hi,

     

    An Apple ID can be used in iCloud, iTunes/App Store and the iMessages account in Messages and the FaceTime app.

    Also in Messages it can be used as an AIM Valid ID.

     

    Most of these tend to be independent of each other.

    you can use Different ID is different places.

    It make sense to link then the way I have.  iTunes and the App Store access the same Account Details and any funds from redeeming iTunes Cards.

    As FaceTime is involved when you try to switch the Video or Audio Chats in the iMessages account then  it make sense these are the same.

    However they can be different from each other and do not have to match the iCloud account.

     

    As the Login needs the password for each as well as the ID you do need to change it in each app if you change it for one.

    At the time you change you often (should) get pops ups to remind you to change it for all the apps it works for.

     

    There are circumstances where the iMessages server does seem to reject the Mac's use of the Apple ID in the iMessages account.

    This is one such error message

    Apple ID.png

     

    If this is the one you had the only fix is to contact Apple Support.

    However you may need to speak to a Level 2 person as Level ones are Script Led and try to fit everything into Software or Hardware problems that need Apple Care or for your to pay (ID issues are normally sorted for free).

     

    You might also have seen one of these Error messages.

    FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support

     

    Items may appear with the Not Delivered sub text error message in the Chat.

     

    You use of the word "Blocked" is throwing me slightly as it is normally used to refer Contacts you have that you have Blocked in the iMessages account on your Mac or the iPhone settings for iMessages, FaceTime or Phone use.

     

     

    3Sigcopy2.png

    9:21 pm      Sunday; January 25, 2015

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by lucianesp,

    lucianesp lucianesp Jan 25, 2015 1:44 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Jan 25, 2015 1:44 PM in response to Ralph Johns (UK)

    I believe I will have to contact the apple support since I'm having problems to sign in at the face time, iMessages. The apple ID sometimes work, sometimes doesn't.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jan 25, 2015 2:01 PM in response to lucianesp
    Level 9 (73,348 points)
    Applications
    Jan 25, 2015 2:01 PM in response to lucianesp

    4thanx.gif for the 1helpful.png  Points

     

    Understood.

     

    3Sigcopy2.png

    10:01 pm      Sunday; January 25, 2015

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by lucianesp,

    lucianesp lucianesp Jan 25, 2015 2:09 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Jan 25, 2015 2:09 PM in response to Ralph Johns (UK)

    It appears that my connexion connexion cannot be initiated nothing more. Sometimes my apple ID is accepted sometimes it's not. That lollapalooza it's troubling  me.