Hello guys, i have an ipod video 5th gen. Went to use my ipod after about a week of not using it, and it said i had to restore it. Went to restore it, and every time it says error(1430 or 1429) and won't restore. everything is up to date on my mac, even upgraded to Yosemite still the same problem. what can i do?
Mac OS X (10.7)
Good Morning Iceman951,
The article below provides some troubleshooting steps for the error you are seeing when you try to sync your iPod:
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439 - Apple Support
http://support.apple.com/en-us/HT203165
When you restore or update your iPod in iTunes, you may see the "An unknown error has occurred" alert followed by the number 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439.
Note
- If you have an iPod shuffle, you can use the iPod Reset Utility to restore the iPod. If you're not sure which iPod you have, you can identify your iPod model.
- If you're using an iOS device, such as an iPhone, iPad, or iPod touch, follow these steps to resolve your issue.
To troubleshoot the error, follow these steps:
- Disconnect and reconnect your iPod to iTunes and restore or update the iPod.
- Restart your computer and restore or update the iPod.
- Connect your iPod to a different USB port (a USB 2.0 port if possible) and restore or update the iPod. For Windows computers, follow these steps to identify USB 2.0 ports.
- Disconnect any third-party USB devices from your computer. You don't need to remove your keyboard or mouse. Then, restore or update the iPod.
- Update iTunes and restore or update the iPod.
- Use a different user account on your computer to restore or update the iPod. For example, create a new test user account on the computer with admin rights and iTunes and restore or update the iPod.
- Turn off Disk Use on your iPod and restore or update the iPod.
- Turn on Disk Use on your iPod and restore or update the iPod.
- Reregister ".dll" files by using these steps under "Solution 1."
- Update or reinstall your Windows USB drivers using these steps under "iPod only: Updating, or in some cases reinstalling, the drivers for your computer's USB interface may resolve this issue."
- If you use third-party security software, you might need to update, disable, or uninstall your security software temporarily.
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I hope this information helps ....
- Judy
Ipod video won't restore, can you guys help me out?
