ipad air 2 home button?

Hey Guys,

i have some question to the new ipad air 2 ,

i am using or i want to use a case without an wake up funktion, like the smart cover...

to wake up my ipad i have to push the on /off button or the home button.

And here is my question...Does anyone know if the home button on the ipad air 2 has similar problems like known from the iphone 4 or iphone 5?

i mean for a longer time, will it work if it is used often or will i have to repair it because it doesnt work anymore?

any experience with this?


Greets Basti

iPad Air, iOS 8.1.2, Air 2

Posted on Jan 25, 2015 1:13 PM

Reply
3 replies

Jan 25, 2015 1:19 PM in response to sepo661

We have a number of first generation iPads at the college where I work with no problems. Both of my college aged kids have original iPad Mini and have never experienced any problems. None of our iPhones experienced home button issues, and we had a iPhone 4 that has been going since release date, and my son kept his iPhone 5 with no problem until he got his 5s. If you want to take the time to wonder if something is going to fail based on other people's experiences on the Internet, then you will not want to use the device. While there were some iPhone 5 home button issues, Apple is repairing/replacing those devices. If you want to use the device use it and if a problem occurs, deal with it then.

Mar 7, 2016 2:01 PM in response to ChrisJ4203

Honestly, ChrisJ that's not much of an answer. That's like someone asking should I buy a Toyota or a Chevy, and has anyone had problems with either, and you just saying buy one and see what happens.

Where I work we have thousands of iPads not just "a number of first generation" iPads and in general I'd say the home button has not been a major issue. It's integrated with the glass and digitizer, so all three of these components are generally replaced as a module, meaning if a home button fails it's replaced as if it was a cracked screen for the same basic cost. We have way more problems with cracked glass than any other issue, so home buttons are barely a blip on our radar as far as number of repairs.

The iPad Air 2 is another matter though, and should be considered more carefully because it has the fingerprint scanner type home button. I have seen info that says it's got the same problem as the iPhone 6 fingerprint scanner, i.e. if you drop the phone and have a 3rd party vendor repair it, then update the iOS you will brick the phone or iPad. In other words, if you break an iPad Air 2 you better send it to Apple to fix or you'll risk losing it. We have avoided the iPad Air 2 for the most part because we need to be able to fix them when they are dropped and broken, and not only is there a risk that you'll brick the thing but the cost is prohibitive to fix an Air 2. Best price we've found 3rd party is around $250 to fix the broken glass so it's 3 times as expensive as a mini to repair.

And for those who will say why don't we get Applecare it's because we can't pay $100 per iPad for 15,000 iPads for what's basically an extended warranty plan like you'd get at Best Buy for a TV. For the math challenged that's $1.5 million for Applecare which is insane.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipad air 2 home button?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.