Sprieto51
Level 1 (0 points)

Q: Defective External speaker

I just been given an Iph 5 and the external speaker is not working. Looks like the problem is a defective issue with the hardware.

I called Apple today and was told that it had to be sent for repairs, or I could get a new one for $265.00???? Do you think I should have to

pay for a defective item that every one has been having issues with?

iPhone 5, iOS 7.1

Posted on Jan 25, 2015 7:11 PM

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Sprieto51

Q: Defective External speaker

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  • by Drew Reece,

    Drew Reece Drew Reece Jan 25, 2015 7:25 PM in response to Sprieto51
    Level 5 (7,813 points)
    Notebooks
    Jan 25, 2015 7:25 PM in response to Sprieto51

    If you have a warranty or Applecare then it would be free to replace or repair.

    If it is out of warranty look at the original price. It was a lot more than $265.

     

    If you think Apple should give you a device or free repair, take it up with them. We are mostly just other Apple users here, so we can't help with what Apple do with broken iPhones.

     

    Good luck.