Gntlhrt
Level 1 (0 points)

Q: my screen has a white shadow over it on ipod how can i fix it PLS ?????

My iPod has a white shadow over screen,how can I fix this PLS??????

iPod touch, 4th generation

Posted on Jan 25, 2015 11:46 PM

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Gntlhrt

Q: my screen has a white shadow over it on ipod how can i fix it PLS ?????

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  • by brenden dv,

    brenden dv brenden dv Jan 27, 2015 8:52 AM in response to Gntlhrt
    Community Specialists
    Jan 27, 2015 8:52 AM in response to Gntlhrt

    Hi Gntlhrt,

     

    I'm sorry, I'm a bit unclear on the exact nature or scope of the screen issue you are describing. If you are seeing some sort of discoloration or distortion on the display of your iPod touch, you may find the information and troubleshooting steps outlined in the following article helpful:

     

    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

     

    Sincerely,

    - Brenden

  • by lllaass,

    lllaass lllaass Jan 27, 2015 8:54 AM in response to Gntlhrt
    Level 10 (190,869 points)
    Apple Watch
    Jan 27, 2015 8:54 AM in response to Gntlhrt

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes      

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar