Birdy25
Level 1 (1 points)

Q: ANNOYING MACKEEPER TABS AND POPUP ADS WHILST USING SAFARI - HOW DO I GET RID OF THEM?

Hi,

 

I think I must have downloaded something dodgy - I'm not exactly the most tech minded person and still learning about my MAC. So any clear instructions and advice would be much appreciated here :-)

 

Whenever I use Safari, every time that I click on something on the web page I am bombarded with new web pages referencing to Mac Keeper most of the time or just general annoying pop up ads.

 

If anyone has experienced this and can guide me through how to stop the pop up pages then that would be great.

 

 

Thanks a lot!

MacBook Pro (13-inch Late 2011)

Posted on Jan 26, 2015 1:59 AM

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Birdy25

Q: ANNOYING MACKEEPER TABS AND POPUP ADS WHILST USING SAFARI - HOW DO I GET RID OF THEM?

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  • by nadiradu,

    nadiradu nadiradu May 13, 2015 5:31 AM in response to Linc Davis
    Level 1 (0 points)
    May 13, 2015 5:31 AM in response to Linc Davis

    Linc, thank you so much! It serves me right for letting the good husband download sh... from the internet. I followed your instructions from Jan 26th and it seems it worked! Thank you for sharing your knowledge!

     

    Nadira

  • by Speedy77,

    Speedy77 Speedy77 Mar 26, 2016 9:14 AM in response to stedman1
    Level 1 (4 points)
    Mar 26, 2016 9:14 AM in response to stedman1

    Thank you for your help! I am so relieved I have finally got rid of the mackeeper ad pop-up.

    I used the manual way to remove the files, it worked very well in the first go! Just follow the instructions to the T. 5 stars.

  • by a_dong,

    a_dong a_dong Apr 24, 2016 11:52 AM in response to Birdy25
    Level 1 (8 points)
    Apr 24, 2016 11:52 AM in response to Birdy25

    Hi, I had the same issue, and I chatted with one of the technician from Apple Sport (Live Chat). She/He told me to install Malwarebytes Anti-Malware. You run a scan first and it'll detect the malware in your mac and then you just click remove and possibly restart the computer. I solved my problem this way. Hope that helps! :-)

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