why won't my i pad go past the i tunes logo

last time i used my i pad it worked fine the next time i tried to use it it would not turn on properly

iPad 2, iOS 7

Posted on Jan 26, 2015 11:54 AM

Reply
1 reply

Jan 27, 2015 12:13 PM in response to eganslick

Hello eganslick,


Sorry to hear that your iPad is stuck at the Apple Logo. To get passed it, you will need to put it into recovery mode and then use iTunes to restore it. If you have a back up in iTunes or in iCloud, then you can put that data back on it afterwards. Take a look at the article below for more information.


If you can't update or restore your iPhone, iPad, or iPod touch

http://support.apple.com/en-us/HT201263


Regards,

-Norm G.

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why won't my i pad go past the i tunes logo

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