hlk9h

Q: trying to download quicktime purchase

Hello!  I just purchased quicktime from the apple store to convert an MP4 video i have on my windows computer to a MOV file.  I followed these instructions i received from Apple (see below) however once i log in and view my order history, there is no button that says "All Item Actions."  Help! 

 

How do I access my software?

Visit the Apple Online Store Account Page

. On the "Your Account" page, click "View Order History."  Sign in with your Apple ID and password, then click on "All Item Actions" and select "Download Now". For more information about accessing your account, visit online Help

. Please note that no package will be shipped to you, and you can begin using your software right away.

Quicktime

Posted on Jan 26, 2015 11:54 AM

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Q: trying to download quicktime purchase

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  • by Jon Walker,

    Jon Walker Jon Walker Jan 26, 2015 12:46 PM in response to hlk9h
    Level 6 (18,603 points)
    Jan 26, 2015 12:46 PM in response to hlk9h

    I just purchased quicktime from the apple store to convert an MP4 video i have on my windows computer to a MOV file.  I followed these instructions i received from Apple (see below) however once i log in and view my order history, there is no button that says "All Item Actions."  Help!

     

    How do I access my software?

    Visit the Apple Online Store Account Page

    . On the "Your Account" page, click "View Order History."  Sign in with your Apple ID and password, then click on "All Item Actions" and select "Download Now". For more information about accessing your account, visit online Help

    . Please note that no package will be shipped to you, and you can begin using your software right away.

    QuickTimr for Windows is a free app. If you do not already have a copy of the app installed on your system, it can be downloaded HERE or HERE. The instructions you reference are for retrieving your QT 7 Pro key if needed any time during the 18 month period following your "Pro" key purchase. After 18 months, the registration key will be deleted from your account and will no longer be available for re-download. (I.e., it is up to you to store a copy of the registration key for later use if needed.) See THIS ARTICLE for information on how to enter your QT 7 Pro key registration number.

     

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