Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problema wi fi

Boa tarde, tenho um iphone 5, esta atualizado com o ultimo ios,

ele acha a rede wi-fi, mas quando digito a senha, ele não conecta,

as vezes diz "senha incorreta"(mesmo estando correta),outra hora diz "tente de novo".

porem se eu me aproximo bem perto do moldem, ele conecta. não é problema no meu moldem,

acontece em qualquer lugar, já tentei em vários lugares.

também já redefini aos ajustes de fabrica varis vezes.

iPhone 5, iOS 8.1.2

Posted on Jan 26, 2015 2:18 PM

Reply
1 reply

Jan 26, 2015 2:21 PM in response to sadraque

Google translate:

Good afternoon, I have an iphone 5, this date with the latest ios,

he thinks the wi-fi network, but when I type the password, it does not connect,

sometimes says "bad password" (even if correct), another time says "try again".

however if I come very close to to shape, it connects. is no problem on my to shape,

happens anywhere, I tried in various places.

has also reset to factory settings varis times.


Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect OK?

Did the iOS device connect OK before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

problema wi fi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.