GMIZ

Level 1 (0 points)

Q: Cant find my 2nd gen Apple tv in itunes

Cant find my 2nd gen Apple tv in itunes on my Mac to restore it because i have a continuing flashing light pls help.

AppleTV 2, OS X Yosemite (10.10.1)

Posted on Jan 26, 2015 2:35 PM

I have this question too

Q: Cant find my 2nd gen Apple tv in itunes

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by CellarDwellr,

CellarDwellr Jan 26, 2015 2:46 PM in response to GMIZ
Level 4 (1,212 points)

Jan 26, 2015 2:46 PM in response to GMIZ

Hello!

Two things to keep in mind here:
- you need to connect it using a micro-USB cable.
- you need to make sure your Apple TV is not connected to power when you do this
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by GMIZ,

GMIZ Jan 27, 2015 1:52 AM in response to CellarDwellr
Level 1 (0 points)

Jan 27, 2015 1:52 AM in response to CellarDwellr

Hi thanks for getting back to me.

I have tried connecting it via micro usb and my Mac but i can't find it in itunes to try and reset it.

I thought it might be the micro usb so I got another one. In fact one micro usb makes the white light flash the other does nothing.

In both cases I can't find it in itunes.

Thanks.
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by CellarDwellr,

CellarDwellr Jan 27, 2015 2:24 AM in response to GMIZ
Level 4 (1,212 points)

Jan 27, 2015 2:24 AM in response to GMIZ

Just make sure you're following these steps: Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
You could also call Apple and ask if they sell micro-USB cables.
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by GMIZ,

GMIZ Jan 27, 2015 2:28 AM in response to CellarDwellr
Level 1 (0 points)

Jan 27, 2015 2:28 AM in response to CellarDwellr

I have tried all that still nothing
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by lkrupp,

lkrupp Jan 27, 2015 6:52 AM in response to GMIZ
Level 5 (4,235 points)

Mac OS X

Jan 27, 2015 6:52 AM in response to GMIZ

GMIZ wrote:

I have tried all that still nothing

Then I would say your Apple TV is broken and beyond repair. It’s truly dead.
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