gilbird456
Level 1 (0 points)

Q: How do I fix the downloads on iCloud?

My iCloud on my PC has only stored SOME of my pictures off of my device.. It downloaded some and then more came in but after an extremely short period of time after it stopped putting more pictures onto my computer. How do I fix this?

iPod touch, iOS 8.1.2

Posted on Jan 26, 2015 4:51 PM

Close
gilbird456

Q: How do I fix the downloads on iCloud?

  • All replies
  • Helpful answers

  • by judysings,

    judysings judysings Jan 28, 2015 6:28 AM in response to gilbird456
    Community Specialists
    Jan 28, 2015 6:28 AM in response to gilbird456

    Hi gilbird456,

    The resource below will provide some steps to try if you are not seeing all of the pictures from your device on your computer.

    Get help using My Photo Stream - Apple Support
    http://support.apple.com/en-us/HT203511

     

     

    I have iCloud for Windows 4.0 (or iCloud Control Panel) and signed in, but when I go to iCloud Photos, I see a message that says I'm not signed in.

    If you see either of these messages and you're already signed in, you need to apply your settings:

    • "iCloud Photos is not enabled. Open iCloud for Windows 4.0."
    • "iCloud Photos is not enabled. Open iCloud Control Panel."

    To apply your settings in Windows 8.1:

    1. Close the Windows Explorer window that has the message.
    2. Go to the Start screen, click the down arrow Down arrow in the lower-left corner, then click the iCloud app.
    3. Select Photos.
    4. Next to Photos, click Options.
    5. Select My Photo Stream. If you want to share certain photos, select Photo Sharing as well.
    6. Click OK, then click Apply.
    7. Return to iCloud Photos.

    To apply your settings in Windows 8:

    1. Close the Windows Explorer window that has the message.
    2. Go to the Start screen, then click the iCloud tile.
    3. Select Photos.
    4. Next to Photos, click Options.
    5. Select My Photo Stream. If you want to share certain photos, also select Photo Sharing.
    6. Click OK, then click Apply.
    7. Return to iCloud Photos.

    To apply your settings in Windows 7:

    1. Close the Windows Explorer window that has the message.
    2. Choose Start menu > All Programs > iCloud > iCloud.
    3. Select Photos.
    4. Next to Photos, click Options.
    5. Select My Photo Stream. If you want to share certain photos, also select Photo Sharing.
    6. Click OK, then click Apply.
    7. Return to iCloud Photos.

    I see different photos in the Recently Added album or My Photo Stream album on each of my devices.

    Your device will keep up to 1000 photos, even if they're older than 30 days. Photos older than 30 days are removed from the iCloud server, so your devices might not have the same photos, depending on when you enabled My Photo Stream. Due to storage limitations, your Apple TV might display only your most recent photos.

    Use these steps if you want to have the most current photos from My Photo Stream on each of your devices and delete the older photos:

    1. If there are any photos in the Recently Added album (or the My Photo Stream album in iOS 7) that you want to keep, save them to your device, then back up your photos and other data using iCloud or iTunes.
    2. Turn My Photo Stream off in Settings > iCloud > Photos.
    3. Confirm that you want to Delete Photos.
    4. Turn My Photo Stream back on. iCloud will automatically push your stored photos to your device.
    5. Repeat these steps for each device.

    I hope this information helps ....

     

    - Judy