kaikox
Level 1 (0 points)

Q: my backup icloud account asking for someone eles email?

i reset my iphone setting to make some more space, login with my apple account info to restore on icloud my images however once i login in & picked what storage i wanted (which was under my name) it then told me to type in the password for someone eles email adresse, someone from another country. can this person see all my images that are held in my icloud? and how do i change the settings so that it's just my email and no one eles?

iPhone 4S, iOS 8.1.2

Posted on Jan 26, 2015 7:52 PM

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kaikox

Q: my backup icloud account asking for someone eles email?

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  • by Matt_M.,

    Matt_M. Matt_M. Jan 28, 2015 6:57 AM in response to kaikox
    Community Operations
    Jan 28, 2015 6:57 AM in response to kaikox

    Hello kaikox,

     

     

    Thanks for using the Apple Support Communities. When you restore an iCloud backup, you may be asked for the passwords for other Apple ID accounts to restore purchases. If you had a song, movie, or anything else that was purchased with this person’s Apple ID - and then synced to your device - that would be the reason you are seeing this prompt. For more information, see the following:

     

    iCloud: Restore or set up your iOS device from iCloud

    http://support.apple.com/kb/ph12521

     

    You may be asked to enter passwords for iTunes Store, App Store, and iBooks Store accounts to restore purchased items.

     

    Note: this prompt does not mean that the person has access to your account or any of your personal information. However, if you have any concerns you can always change your Apple ID password.

     

     

    Cheers,

     

    Matt M.

  • by kaikox,

    kaikox kaikox Feb 4, 2015 7:34 PM in response to Matt_M.
    Level 1 (0 points)
    Feb 4, 2015 7:34 PM in response to Matt_M.

    well that's the problem this guy i've never heard of and lives in the UK whereas i live in another country and it's asking me for his password, i've never purchased anything under anyone's account except my own.