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Helpful answers
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Jan 28, 2015 7:25 AM in response to messe5by norm123,Hey messe5,
For issues with your SuperDrive on your iMac, take a look at the troubleshooting below to get it sorted out.
Get help with the slot-loading SuperDrive on your Mac computer
http://support.apple.com/en-us/HT201788
Accepts discs but they don't mount or are automatically ejected
- Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
- Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
- Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
- Reset the System Management Controller (SMC).
- Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
- OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
- OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
- If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Take care,
-Norm G.
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Feb 1, 2015 12:45 PM in response to messe5by Joseph San George,I have this question also. I am running an IMac and have had issues with audio CDs. Now after inserting a Turbo Tax CD it is ejected after a few moments. What?
