Hi everyone,
Since upgrade to IOS 8.1.2 I can't turn on my personal hotspot via Mac. Even the iPhone is in range and detected by Mac.
Can someone help me, please?
Thank you in advance.
MacBook Pro with Retina display, OS X Yosemite (10.10)
Hi lmsv672816,
After reviewing your post, I have located an article that can help with Personal Hotspot issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Troubleshooting Personal Hotspot - Apple Support
Basic troubleshooting
- See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
- Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
- Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
- If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
- Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
- Install the latest version of iOS.
- Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
- If you still see the issue, restore the iPhone.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D
Hi lmsv672816,
After reviewing your post, I have located an article that can help with Personal Hotspot issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Troubleshooting Personal Hotspot - Apple Support
Basic troubleshooting
- See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
- Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
- Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
- If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
- Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
- Install the latest version of iOS.
- Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
- If you still see the issue, restore the iPhone.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D
Hi bobby_d
I checked all the 7 steps and nothing happened. So I done the 8th. Restore the iPhone (with new IOS 8.1.3). It solved the problem.
Thank you for your time helping me.
Best Regards,
Luís
Happy I could help!
Take care,
Bobby_D
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