I can't see my device on my Mac, and I want to sync my phone
I cannot see my device on iTunes, so I can't sync. Please help.
iMac, OS X Yosemite (10.10.1)
User profile for user:
Brett L
User level:
Community Specialist
Hey Jo Anne,
If you have an iOS device such as an iPhone, iPod touch or iPad not being recognized in iTunes on your Mac, I would suggest that you troubleshoot using the steps in this article -
iOS: Device not recognized in iTunes for OS X - Apple Support
If you are using a different model of iPod such as the iPod classic, nano or shuffle, use the steps here -
Thanks for using Apple Support Communities.
Happy computing,
Brett L