Viber - "INVALID NUMBER"

ESLCMO wrote:

I have been using Viber for years but after I upgraded my iPhone 5S to iPhone 6, I was asked to re-login to Viber but was unable to get access code since then , Viber kept coming back with 'INVALID NUMBER" inspite of all valid number inputted.

I wrote back to Viber support and was advised my number is blocked , the reason stated was

" Our system has identified your account as a source of spam messaging due to an increased activity on Viber. The account has been automatically added to a block list and "can not be unblocked."

I am surprised with Viber's reply as there was no increase activity from my end, I used Viber for social chats with my contacts occasionally, very disturb and puzzle with what's happening.

In my 2 recent visit to Apple shop at Causeway Bay and IFC, the attendants were not able to solve above issue.

Will appreciate any advices.

Sorry this isn't an iphone or Apple issue.

You'll need to take it up with Viber, since you're using a 3rd party app.

I have the same issue and Viber response is not great . Good luck with that I haven't found the resolution yet. Please do let me know if you got the resolution