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All replies
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Helpful answers
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Jan 28, 2015 11:08 AM in response to DR EXMby brenden dv,Hi DR EXM,
I'm sorry, I'm a bit unclear on the exact nature and scope of the issue you are describing. If you are having issues sending mail via a Google/Gmail account, either from the Mail application on your Mac or from your iOS device, you may find the troubleshooting steps outlined in the following articles helpful:
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
- Brenden
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Jan 28, 2015 5:09 PM in response to brenden dvby DR EXM,Hi, A clarification: I go to MAIL - PREFERENCES and the OUTGOING MAIL SERVER (SMTP) for both VERIZON.NET and DOCTOREXM@GMAIL.COM show OFFLINE. How are these returned to ONLINE so I can once again SEND MAIL?
DR EXM
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Jan 30, 2015 2:59 PM in response to DR EXMby brenden dv,Were you able to go through the troubleshooting steps in the linked articles? Were there any details listed for the offline mail servers in the Connection Doctor?
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Jan 30, 2015 3:30 PM in response to brenden dvby DR EXM,Went through the trouble shooting steps. I Found no details re mail servers "offline".
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Jan 31, 2015 2:49 PM in response to DR EXMby brenden dv,Hi DR EXM,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
