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Q: Printer connected via WiFi, will not print.

I have a MacBook Pro (2008) running Yosemite 10.10.1 and it is connected wirelessly to my Canon MP530 printer (using a print server). Everything is connected correctly, but when I send a file to print, nothing happens. I am pretty sure I have the correct driver installed because this identical setup works on my other Mac (2009) also running Yosemite 10.10.1.

The only thing I can remotely think of is that on the Mac that won't print, it is an older Mac (2008) running Yosemite. On the Mac that wireless printing works on, it is a newer model (2009) also running Yosemite. I suspect it may be a hardware problem, but not sure.

(and yes, I have also tried the Gutenprint drivers, with no result). I can print from the 2008 Mac using the 2009 Mac as a server, but that's it. I just want to be able to print from the 2009 Mac without connecting it directly to the printer or using the 2009 Mac as a "server". Why does one Mac print wirelessly while the other one will not?

Any suggestions?

MacBook Pro, OS X Yosemite (10.10.1)

Posted on Jan 27, 2015 12:43 PM

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Q: Printer connected via WiFi, will not print.

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  • by a brody,

    a brody a brody Jan 27, 2015 1:13 PM in response to wldwmn64
    Level 9 (66,889 points)
    Classic Mac OS
    Jan 27, 2015 1:13 PM in response to wldwmn64

    MacBook Pro is a notebook.  Mac Pro is a desktop.    You may want to setup printer sharing on the computer that works, and let the computer that doesn't locate the computer that works over the network to make a print job.

  • by wldwmn64,

    wldwmn64 wldwmn64 Jan 27, 2015 1:17 PM in response to a brody
    Level 1 (0 points)
    Jan 27, 2015 1:17 PM in response to a brody

    Both Macs are MacBook Pro's. Printer sharing is set up on both Macs.

  • by PAHU,

    PAHU PAHU Jan 27, 2015 10:47 PM in response to wldwmn64
    Level 6 (16,610 points)
    Jan 27, 2015 10:47 PM in response to wldwmn64

    I would check the setup of the print queue on both Mac's to compare the connection to the MP530 when it is connected to the print server. To do this, open System Information and select Printers in the left column. If you have more than one printer on the Mac, you will see all the printers listed in the top right pane. Select the MP530 when it is connected to the print server. Its information will appear in the bottom right pane. Copy this information on both Mac's and paste back here.

  • by wldwmn64,

    wldwmn64 wldwmn64 Jan 28, 2015 12:15 PM in response to PAHU
    Level 1 (0 points)
    Jan 28, 2015 12:15 PM in response to PAHU

    (1) Mac that prints directly (wireless):

     

    PS-736C74-U1:

     

      Status:    Idle

      Print Server:    Local

      Driver Version:    11.7.0.0

      Default:    Yes

      System Printer Sharing:    Yes

      Shared:    Yes

      URI:    dnssd://PS-736C74-U1._printer._tcp.local.

      PPD:    Canon MP530

      PPD File Version:    11.7.0.0

      PostScript Version:    (3010.000) 705

      CUPS Version:    2.0.0 (cups-408)

      Scanning support:    No

      Printer Commands:    PrintSelfTestPage

      CUPS filters:

    Raster2CanonIJ:

      Path:    /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/ Contents/MacOS/Raster2CanonIJ

      Permissions:    rwxr-xr-x

      Version:    11.7.0

    Command2CanonIJ:

      Path:    /Library/Printers/Canon/BJPrinter/Filters/Command2CanonIJ.bundle/Contents/MacOS /Command2CanonIJ

      Permissions:    rwxr-xr-x

      Version:    11.7.0

      Fax support:    No

      Printer utility:    /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app

      Printer utility version:    11.7.0

      PDEs:

    CanonIJPDE.bundle:

      Sandbox compliant:    Yes

     

    (2) Mac that does not print directly, but prints via Mac 1 (wireless):

     

    PS-736C74-U1 @ Wilda Duncan’s MacBook Pro:

     

      Status:    Idle

      Print Server:    Remote

      Default:    Yes

      URI:    dnssd://PS-736C74-U1%20%40%20Wilda%20Duncan%E2%80%99s%20MacBook%20Pro._ipps._tc p.local./printers/PS_736C74_U1?uuid=f0407db8-e96e-3ed2-77c1-2c7544c42120

      PPD:    Canon MP530

  • by PAHU,

    PAHU PAHU Jan 28, 2015 4:35 PM in response to wldwmn64
    Level 6 (16,610 points)
    Jan 28, 2015 4:35 PM in response to wldwmn64

    Thanks for the reply. The information shown for the 2nd Mac is for the connection via the shared printer on Mac 1 which according to you works.

     

    Can you create the network printer on Mac 2 that does not work, i.e not via the Mac 1 share, and then post its information. It should look exactly the same as you have shown as Mac 1.

  • by wldwmn64,

    wldwmn64 wldwmn64 Jan 28, 2015 8:36 PM in response to PAHU
    Level 1 (0 points)
    Jan 28, 2015 8:36 PM in response to PAHU

    This is for the printer installed on Mac 2. It is a Gutenprint driver, but it should still work:
    (It connects, but when I print, nothing happens)

     

    PS-736C74-U1:

     

      Status:    Idle

      Print Server:    Local

      Driver Version:    5.2.10

      Default:    No

      System Printer Sharing:    Yes

      Shared:    No

      URI:    file:///dev/null

      PPD:    Canon PIXMA MP530 - CUPS+Gutenprint v5.2.10

      PPD File Version:    5.2.10

      PostScript Version:    (3010.000) 0

      CUPS Version:    2.0.0 (cups-408)

      Scanning support:    No

      Printer Commands:    none

      CUPS filters:

    rastertogutenprint.5.2:

      Path:    rastertogutenprint.5.2

      Permissions:    ---------

      Fax support:    No

      PDEs: 

  • by PAHU,

    PAHU PAHU Jan 28, 2015 8:58 PM in response to wldwmn64
    Level 6 (16,610 points)
    Jan 28, 2015 8:58 PM in response to wldwmn64

    Not surprised that this printer fails. The entry called URI is the path to the printer. This should be showing the same as Mac 1, i.e. dnssd://PS-736C74-U1._printer._tcp.local. But you can see that it shows file:///dev/null which means its not going to leave the Mac without some sort of intervention. Do you know if you have installed some sort of print accounting software on this Mac?

     

    Also, can you confirm how you are adding this printer. Are you selecting to add and then from the Default view, selecting the print server (PS-736C74-U1)?

  • by wldwmn64,

    wldwmn64 wldwmn64 Jan 28, 2015 9:21 PM in response to PAHU
    Level 1 (0 points)
    Jan 28, 2015 9:21 PM in response to PAHU

    I am not aware of any print accounting software. I bought this Mac used, so the previous owner may have installed something.

    Any idea how to fix this?

     

    Yes, I install a new printer with the add from default view, (+ and - signs) and selecting the server PS-736C74-U1.

  • by PAHU,

    PAHU PAHU Jan 28, 2015 9:36 PM in response to wldwmn64
    Level 6 (16,610 points)
    Jan 28, 2015 9:36 PM in response to wldwmn64

    You could try a reset of the printing system. Note that this action will remove all devices from the Printers & Scanners preference pane, but not the supporting drivers, so you will only have to add the device again.

     

    If that doesn't fix the port then the next thing I want you to try is to select Generic Postscript for the driver in the Use menu instead of the Gutenprint driver. I don't believe Gutenprint is at fault, but if the previous owner had installed packages such as Ghostscript and Foomatic to get an older printer working, then maybe this is what is causing the redirect to the null port.

  • by wldwmn64,

    wldwmn64 wldwmn64 Jan 28, 2015 9:58 PM in response to PAHU
    Level 1 (0 points)
    Jan 28, 2015 9:58 PM in response to PAHU

    I have reset the printing system many times and have also tried a Generic Postscript driver before too. Still nothing works.

  • by PAHU,

    PAHU PAHU Jan 28, 2015 10:09 PM in response to wldwmn64
    Level 6 (16,610 points)
    Jan 28, 2015 10:09 PM in response to wldwmn64

    wldwmn64 wrote:

     

    I have also tried a Generic Postscript driver before too. Still nothing works.

    The Generic PS printer will not work to the MP530 but I wanted to check if the print queue information (URI) changes when you create the printer using the Generic PS.

  • by wldwmn64,

    wldwmn64 wldwmn64 Jan 29, 2015 12:47 PM in response to PAHU
    Level 1 (0 points)
    Jan 29, 2015 12:47 PM in response to PAHU

    Was able to add a printer with a Generic PS via local host. It seems to connect, but still, nothing happens.

    When I send a file, the printer Q says "ready to print", then says "unable to locate local host". Nothing prints.

     

    Status:    Processing

      Print Server:    Local

      Driver Version:    10.4

      Default:    Yes

      System Printer Sharing:    Yes

      Shared:    Yes

      URI:    lpd://local%20host/

      PPD:    Generic PostScript Printer

      PPD File Version:    1.0

      PostScript Version:    (2000.0) 1

      CUPS Version:    2.0.0 (cups-408)

      Scanning support:    No

      Printer Commands:    AutoConfigure Clean PrintSelfTestPage

      Fax support:    No

      PDEs: 

  • by PAHU,

    PAHU PAHU Jan 29, 2015 4:38 PM in response to wldwmn64
    Level 6 (16,610 points)
    Jan 29, 2015 4:38 PM in response to wldwmn64

    wldwmn64 wrote:

     

    Was able to add a printer with a Generic PS via local host. It seems to connect, but still, nothing happens.

    When I send a file, the printer Q says "ready to print", then says "unable to locate local host". Nothing prints.

    Why are you adding the printer via localhost? This won't work as the print server and printer are remote.

     

    If you wanted to add the printer using LPD, then you would enter the IPv4 address or DNS name of the print server in the Address field. Then in Queue field, you would enter the share name of the USB port, which appears to be U1 from other information you have supplied to date. Then in the Use menu you can select the Canon MP530 driver or the Gutenprint MP530 driver.

  • by wldwmn64,

    wldwmn64 wldwmn64 Jan 29, 2015 5:15 PM in response to PAHU
    Level 1 (0 points)
    Jan 29, 2015 5:15 PM in response to PAHU

    That is the only way I could find the Generic Print Server. It didn't pop up unless I did it like that.

    How do I find the IPv4 address or DNS name of the print server?

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