Help! can't play movies after turning on Restrictions on iOS 8.1.1

Hi guys please help me solve this issue..


I have synced a couple of movies from iTunes, then turning on restriction on Movies in my iphone 6+ (iOS 8.1.1).

After checking that my movies really "dissapear" from Videos app, i turned off the restriction again to access the movie. There has been no problem after I turned on the restriction again and wait for a couple days.


A couple days later, I want to access the movies again, so I turned off the restriction. But when i open the movie it doesn't play at all, and just return to the video summary screen, as if the movie had ended. And on top right corner there is a thin circle line like it was trying to download something, but it never really progressing to any stage.


I have tried restarting the device, turning the restriction on and off, to no avail. Finally I erased all movies and synced it right back using iTunes and the problem dissapear, but I did the same thing and a couple days later it happened again.


Please tell me that there are other ways to solve this other than re-sync to iTunes or via iCloud. Cheers!

iPhone 6 Plus, iOS 8.1.1

Posted on Jan 28, 2015 12:32 AM

Reply
5 replies

Jan 28, 2015 3:48 PM in response to selenafromshenzhen

Hi Selena thanks for your reply. I just did that, not solving it. But now there's a new development.. I got a message saying Connect to a Wi-Fi network to play "movie_name"


Then I also got another message saying:

The Operation couldn't be completed

mpavcontroller error domain error 3


Which brings me to this thread discusssion:

Mpavcontroller error domain


Did what others do with their rented videos (my case is not rented videos though):

1. From Settings, signed out of iTunes.

2. Turned off iPad.

3. Turned on iPad.

4. From Settings, signed into iTunes.

5. Re-opened "Videos" and was able to view rental without error recurring.


Did not work.. Help!!

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Help! can't play movies after turning on Restrictions on iOS 8.1.1

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