Apple Event: May 7th at 7 am PT
Does anyone know if the Genius Bar helps with resetting of MacBook Pros?
I have 2 that need to be deleted and resold but I don't feel confident doing it myself.
I have no idea where the original start up disc are so I don't know any other way to remove my personal info before reselling.
Any suggestions?
MacBook Pro, Mac OS X (10.6.8)
You will need to either contact Apple with your serial number and order replacement discs or buy a commercial copy of Snow Leopard to wipe the disc and reinstall the original system.
Pete
You could use DBAN if you are able to create a CD & boot into Linux.
Disk Utility will burn the iso onto a bootable CD.
It would mean that the HD's would have no installed OS which will effect the price but since you do not have the installer disks you can't really avoid that.
You could erase your user account (after making a new one), but that will leave all your apps behind & may also leave traces of your personal data in system files etc (like logs, caches etc). It is also against the terms of the licence to sell a Mac without the disks to reinstall the OS X, so don't do that. Instead you could install Ubuntu or any other free OS if you want the buyer to see it in a working state.
That depends upon the age of the MBPs. If they are considered Vintage or Obsolete, they come under these provisions:
http://support.apple.com/en-us/HT1752
The simplest approach to your situation is to Run Disk Utility>Erase which will delete all of the information off of the HDD. You then sell the MBPs without the install disks.
Ciao.
Will the Genius bar restore 2 MacBook pros for me?
