"Your password does not meet the requirements of the server" regardless of password.

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Level 1

8 points

"Your password does not meet the requirements of the server" regardless of password.

I just installed yosemite on a macbook air. When I enter my password it informs me that I must enter a new password. When I enter a new one, i get a message "Your password does not meet the requirements of the server" regardless of password (I have tried all many combinations Capital letters, numbers, punctuation marks). The computer was working fin before.

What server are they talking about?

What do i do?

possible to rollback Yosemite?

Posted on Jan 28, 2015 1:53 AM

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Answer 1

Best reply

peymanz Author

Level 1

8 points

Jan 28, 2015 2:45 PM in response to Linc Davis

Thanks for the response

I just start the computer then click on my account, promoted for password, I enter my password the same as was working before. Then the computer displays another dialog box which says that I must change my password (new password, confirm new password and hint). I enter all those and get the error "Your password does not meet the requirements of the server". So I can't even get into my macbook anymore.

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Answer 2

Linc Davis

Level 10

209,559 points

Jan 28, 2015 9:34 AM in response to peymanz

What are you doing when you're prompted for a password?

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Answer 3

Ralph9430

Level 7

21,762 points

Jan 28, 2015 3:01 PM in response to peymanz

Yosemite might, by default, have set your Apple ID password as the correct password. Try that password. If it works you can change it to something else in the System Preferences > Security and Privacy pane.

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Answer 4

Linc Davis

Level 10

209,559 points

Jan 28, 2015 3:31 PM in response to peymanz

Is this a network account hosted on an Open Directory or Active Directory server?

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Answer 5

peymanz Author

Level 1

8 points

Jan 29, 2015 1:53 AM in response to Ralph9430

No I could not get in with my Apple ID password. I tried several times and it has now disabled my account. and it says I should contact the administrator for info. So the original password I was using must have been correct. since it asked me to change the password everytime

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Answer 6

peymanz Author

Level 1

8 points

Jan 29, 2015 2:06 AM in response to Linc Davis

not that I am aware of. Have been using the computer for two years now and never had any such issues. Even if it was connected it should at least accept a new password. Maybe I should just reinstall everything.

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Answer 7

Linc Davis

Level 10

209,559 points

Jan 29, 2015 8:46 PM in response to peymanz

What backups do you have?

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Answer 8

peymanz Author

Level 1

8 points

Feb 2, 2015 3:25 AM in response to peymanz

Thank you everyone for trying to help. I reinstalled Yosemite and the problem persisted.

Now I will just try to reinstall hoping I can get into my computer.

Now I will to google a little on how to do a clean install without actually getting into my computer.

I have all my files online, so I will not loose anything but the time.

Would have been nice to know what the problem was.

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Answer 9

Eric Root

Level 10

684,105 points

Feb 2, 2015 5:36 PM in response to peymanz

Do a backup before doing anything.

If you want to make a clean install, boot into the Recovery Volume (command - R) on a restart, use Disk Utility to Verify/Repair the disk and run Repair Permissions. Then erase the hard drive using Mac OS Extended (Journaled) format using the Options button to select GUID. Reinstall the OS. Restart normally and test. Use Setup Assistant or Migration Assistant to import what you want.

Clean Install

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