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Q: Need to do a remote wipe of my iphone - stolen 24 hrs ago and . Need urgent help on this. Thanks - Pinaki
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Jan 28, 2015 2:09 AMby Ingo2711,Follow the steps in this article:
- Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud), then click Find My iPhone.If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.If you don’t see Find My iPhone on iCloud.com, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.
- Click All Devices, then select the device you want to erase.If you have Family Sharing set up, your family members’ devices appear below their names.
- In the device’s Info window, click Erase [device].
- To erase:
- An iOS device: Enter your Apple ID password. If the device you’re erasing has iOS 7 or later, enter a phone number and message. The number and message will be displayed on the screen after the device is erased.
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Jan 28, 2015 7:47 AMby pinaki_mocana,Hi,
When I log into icloud.com and click on All Devices, I only see my MAC, but I dont see my iPhone.
Now if I go to https://www.icloud.com/#settings , I can see both my devices - my MAC and my iPhone. When I click my iPhone, it shows up the device info but no option to erase it.
Please help.
Thanks,
Pinaki
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Jan 28, 2015 8:01 AMby Ingo2711,Check this troubleshooting:
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
