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Q: can't hear callers or voicemail through the earpiece on iphone 5
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Jan 29, 2015 8:04 AMby norm123,Hi andythwaites,
If you cannot hear your callers and voicemails from the receiver, then take a look at the troubleshooting in the article below. You have already done the part to make sure that the receiver is clean so then next thing to try is to restart your iPhone and make sure that it is up to date.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
http://support.apple.com/en-us/HT203800
Take it easy,
-Norm G.
