HT204210: About the OS X Yosemite v10.10.2 Update

Learn about About the OS X Yosemite v10.10.2 Update
phearun1st

Q: Why Safari still slow after update to 10.10.2?

I just update to 10.10.2 , but I still noted that Safari still Slow...slow when I use internet or just connect to wifi.
This case is not because of ISP speed, because I tried with chrome too, it's faster and stable.
From 10.10 to 10.10.2 , safari still make me feel bad, no more improve.

MacBook Pro with Retina display

Posted on Jan 28, 2015 6:58 AM

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Q: Why Safari still slow after update to 10.10.2?

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  • by CellarDwellr,

    CellarDwellr CellarDwellr Jan 28, 2015 7:13 AM in response to phearun1st
    Level 4 (1,212 points)
    Jan 28, 2015 7:13 AM in response to phearun1st

    Hello!

     

    Can you try if the issue exists with another browser? There are free browsers on the App Store, like this one: https://itunes.apple.com/nl/app/sleipnir-browser/id475299388?mt=12

  • by Linc Davis,

    Linc Davis Linc Davis Jan 28, 2015 12:42 PM in response to phearun1st
    Level 10 (207,990 points)
    Applications
    Jan 28, 2015 12:42 PM in response to phearun1st

    Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.

    Back up all data before making any changes.

    Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.

    If your browser is Safari, then from the Safari menu bar, select

              Safari Preferences... Privacy Remove All Website Data

    and confirm. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed. Any change?

    If you're running OS X 10.9 or later, select the Advanced tab in the Preferences window and uncheck the box marked

              Stop plug-ins to save power

    Any change?

    Quit and relaunch the browser. Any change?

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest. Same problem?

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?

    If other browsers and Internet applications are also affected, follow these instructions and test. Any change?

    If Parental Controls is active for any user, please turn it off and test. Any change?

    If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?

    Follow the instructions in this support article. Any change?

    Open the iCloud preference pane and uncheck the box marked Photos, if it's checked. Any change?

    Are there any other devices on the same network that can browse the Web, and are they affected?

    If you can test Safari on another network, is it the same there?

    If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

  • by Vish1,

    Vish1 Vish1 May 7, 2015 3:07 PM in response to Linc Davis
    Level 1 (0 points)
    May 7, 2015 3:07 PM in response to Linc Davis

    Unchecking "Stop plug-ins to save power" fixed my problem. Thank you.