Screen won't respond, even after reset
y iPhone screen won't respond to slide or anything else even after I have reset my phone about 5 times.
iPhone 4S, iOS 8.1.3
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello BuddyHopkins,
Thanks for using Apple Support Communities.
From your post I see that your iPhone's screen is unresponsive, and remains as such even though you have restarted and reset your iPhone. At this point please either contact Apple Support or take your device into an Apple Retail Store or Apple Authorized Service Provider.
Fix your touchscreen
Make sure your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart, reset your device.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Take care,
Alex H.