Why can't I edit my signature under email settings.

Why can't I edit my signature under email settings. I want to unbold the "Sent from my iPhone" and it will only unbold it when it is in italics I don't want it in italics.

iPhone 6, iOS 8.1.3

Posted on Jan 28, 2015 12:34 PM

Reply
3 replies

Jan 29, 2015 2:22 PM in response to Sssswm

Hi Sssswm,


If you'd like to edit the email signature that is appended to email which you send from your iPhone, specifically to change the text style, please see the information below.


Select text. Tap the insertion point to display the selection options. Or double-tap a word to select it. Drag the grab points to select more or less text. In read-only documents, such as webpages, touch and hold to select a word.

User uploaded file

You can cut, copy, or paste over selected text. With some apps, you can also get bold, italic, or underlined text (tap B/I/U); get the definition of a word; or have iPhone suggest an alternative. Tap User uploaded file to see all the options.


Edit text - iPhone


Take care,

Alex H.

Jan 30, 2015 6:41 AM in response to chuck_3rd

HI Alex. Actually I already know HOW to edit my signature. The problem. Is this phone is not responsive. Another words, it's not working correctly. I sat at the Apple store all day and the twchbician could not get the signature options to work, so he told me to put my question on this site.


He suspects there is a defect in the software. Can you please tell me, what are my options to get this feature working correctly if the technician at the store could not do it?

Jan 30, 2015 8:17 AM in response to Sssswm

Hey Sssswm,


I'm sorry to hear that your experience at the Apple Retail Store didn't resolve the issue, especially after spending a long time trying to get it resolved. I'm not sure if you tried this at the Apple Store, but I think the first step for troubleshooting the issue would be to force quit the Settings app, and then reset the iPhone.


iOS: Force an app to close


Turn your iOS device off and on (restart) and reset


If that didn't resolve the issue, then there might be a larger software error on the iPhone, where I suggest you back up and then restore your iPhone to its factory settings.


Use iTunes to restore your iOS device to factory settings - Apple Support


Cheers,

Alex H.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I edit my signature under email settings.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.