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My ipod touch 4th generation will not play thru Bose SoundDock 1

I recently bought a used Bose SoundDock 1. I used a IPhone 4 to make sure it worked. Its running iOS 6 which I think is the problem!! I came home plugged in my Ipod 4th generation and white it charged it does not play audio. I called Bose and Apple with no resolution. I tried all the trouble shooting tips on Bose's website.


I know I am not the only one with this issue. Is there a solution???

iPod touch (4th generation), iOS 6.1.6

Posted on Jan 28, 2015 3:57 PM

Reply
13 replies

Jan 28, 2015 4:12 PM in response to MarkJMcQ

What iOS version was on the phone?

Try:

- Inspect the dock connector on the iPod and Bose unit for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset the Bose unit

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

Feb 26, 2015 1:45 PM in response to zubins

Could be. Sometimes and iOS update breaks compatibility. Yu can try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset the Bose unit

- Go to Bose's support site

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

My ipod touch 4th generation will not play thru Bose SoundDock 1

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