Cfrazee317

Q: Volume control saying I'm using headphonesca

I Can't hear any audio from my apps. Volume button is saying headphones,, I'm not using any. How do I fix this?

iPad Mini, iOS 8.1.3

Posted on Jan 28, 2015 3:38 PM

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Q: Volume control saying I'm using headphonesca

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  • by jeremy_v,

    jeremy_v jeremy_v Jan 30, 2015 7:34 AM in response to Cfrazee317
    Community Specialists
    Jan 30, 2015 7:34 AM in response to Cfrazee317

    Hi Cfrazee317,

     

    Thank you for contributing to the Apple Support Communities.

     

    The following troubleshooting tips can help if your iPad mini shows the volume control for headphones, but no headphones are plugged in:

    • Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.

    • If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.

    • Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.

    • Restart your device.

    • Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.

    • Go to Settings > Bluetooth and turn off Bluetooth.

    • If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.

     

    If you followed these steps and still hear no sound or distorted sound, contact Apple Support.

     

    From:

     

    If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

     

    All the best,

     

    Jeremy