HT202794: Get Apple apps for free on your iPhone, iPad, and iPod touch
Learn about Get Apple apps for free on your iPhone, iPad, and iPod touch
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All replies
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Helpful answers
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Jan 28, 2015 6:23 PM in response to aleexcifby ckuan,Use Apple device's App Store app, tap Purchased at the bottom and see if you can download the iWorks apps there.
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Jan 28, 2015 6:35 PM in response to ckuanby aleexcif,Thanks for replying. I have already tried that, but it does not show those apps on my "purchased apps" or on the "not on this iPad" sections. I already logged out and logged back in to iCloud and App Store, also restarted the iPad and nothing seems to work. It is still asking me to purchase them.
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Jan 28, 2015 6:52 PM in response to aleexcifby ckuan,Are you using the same Apple ID (where you have the iWorks apps) ?
Note the iWorks apps are only free with a new Apple devices purchased after 1st September 2013.
Read here: Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8 - Apple Support
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Jan 28, 2015 7:00 PM in response to ckuanby aleexcif,Yes, I'm using the same Apple ID (where I download the iWork's apps the first time) and I purchased my iPad on March 2014, and I also read the article, but I did not find it very helpful. And I've also spent hours looking for a solution on the Internet and saw many people having the same issue but none of them have found any way to solve it. I really don't know what else to do.
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