kevin@kvndesign
Level 1 (0 points)

Q: iTunes keeps popping up a dialog box that says "An update to the carrier settings for your iPhone is available. Would you like to download it?" What is this?

iTunes keeps popping up a dialog box that says "An update to the carrier settings for your iPhone is available. Would you like to download it?" What is this? When I click on the "Learn More" button in the dialog box it takes me to a generic iTunes support page that has no relevance to carrier settings.

iMac (27-inch Late 2009)

Posted on Jan 28, 2015 6:22 PM

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kevin@kvndesign

Q: iTunes keeps popping up a dialog box that says "An update to the carrier settings for your iPhone is available. Would you like to ... more

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  • Helpful answers

  • by ckuan,

    ckuan ckuan Jan 28, 2015 6:27 PM in response to kevin@kvndesign
    Level 7 (34,344 points)
    Jan 28, 2015 6:27 PM in response to kevin@kvndesign

    Your carrier and Apple has updated their settings and you can update the carrier settings on your iPhone.

    Read here: iOS: Updating your carrier settings - Apple Support

  • by @acho,

    @acho @acho Mar 27, 2015 5:51 AM in response to ckuan
    Level 1 (0 points)
    Mar 27, 2015 5:51 AM in response to ckuan

    I got this three times within the last 4 hours and have been getting it almost every day since I use my new iPhone 6 - over a week now. This happens almost every time I connect the phone to my MacBook Pro, although every time I confirm and it indicates successful update.

    It is highly unlikely that my carrier updates settings on daily basis or three times a day. It is almost surely a bug in the Apple system and anything but a timely and effective solution is unacceptable.

    For debugging information, I recovered a backup from my former iPhone 5 onto the new one, using the same carrier and SIM.

  • by iSynth,

    iSynth iSynth Jun 19, 2015 3:02 PM in response to kevin@kvndesign
    Level 1 (0 points)
    Jun 19, 2015 3:02 PM in response to kevin@kvndesign

    The same thing happens to me. Definitely it is a bug, because the dialog box appears several times within one minute.