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iMac forgot the apple keyboard, cant login! HELP

Hello,


I booted up my iMac and it has forgotten the keyboard... When it starts it prompts for password but since I have no keyboard connected I cannot login. There is nothing to click, only a password prompt.


Do I have to buy a USB keyboard or can I solve this some other way? 😟

iMac, OS X Yosemite (10.10)

Posted on Jan 29, 2015 2:13 AM

Reply
1 reply

Jan 30, 2015 4:11 PM in response to Charkel

Hi Charkel,


Thank you for participating in the Apple Support Communities.


If you're using an Apple wireless keyboard and it isn't recognized by your iMac, start with these tips to verify that the keyboard is powering on and whether or not it is paired with the Mac:

  • Push and release the On/Off switch to turn on the Apple Wireless Keyboard.
  • When your keyboard is on and paired, and the batteries are charged, the light will glow steadily for several seconds, then turn off.
  • If your wireless keyboard isn’t paired with your Mac, the indicator light will begin to blink. This indicates your keyboard is in discovery mode and ready to pair with your Mac.
  • If the LED doesn't light up, remove the batteries to make sure they're good and that they're installed correctly.

From:


Troubleshooting wireless mouse and keyboard issues - Apple Support


If the keyboard seems to be powering on normally, try resetting the System Management Controller (SMC) on your iMac using the steps from this article:


Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support


All the best,


Jeremy

iMac forgot the apple keyboard, cant login! HELP

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