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All replies
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Helpful answers
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Jan 29, 2015 12:18 AM in response to leanmusclemassby spudnuty,Hello LMM and welcome to Apple Support Communities,
It will help us diagnose your problem to know the exact model, size, year built, RAM installed and OS you're running
Do you have any install disks? Original or otherwise? Any bootable USB installers?
There's this:
http://www.macworld.co.uk/how-to/mac-software/revert-back-mavericks-from-yosemit e-3581872/
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Apr 9, 2015 1:38 AM in response to leanmusclemassby petermac87,★Helpfulleanmusclemass wrote:
My MacBook Pro barely works at all since Yosemite. It takes minutes now to execute commands - it’s constantly ‘loading’ something, and every command is delayed. Volume up and down can take two minutes to show up on the screen. Typing anything (such as this) is a constant wait for the machine to catch up while the little wheel goes round and round. Programmes (Pages) take an eternity to load, then freeze or just blink out again. Any command can freeze the whole computer, so I’m constantly having to restart (which takes a *very* long time). Sound isn’t synchronised to picture on bluetooth, so my devices are useless. Yosemite basically, has made my computer unusable.
I have no expertise: can anyone explain how I can get it off again?
Thanks very much.
You can reinstall the backup you made prior to installing Yosemite, or you can post an etrecheck report so we can help see why your particular Mac is not running Yosemite smoothly like many many millions of others.
Pete
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Apr 9, 2015 2:13 AM in response to petermac87by leanmusclemass,Hello Pete.
Thanks very much for your suggestion, and the Etrecheck report is below.
I’ve seen quite a lot online about problems the same as mine. Here’s a complete list of what’s been going wrong.
1. Extreme slowness, as above. Selected programmes bounce up and down in the dock for minutes, then don’t launch: force quit takes forever to show, and then will show the programme as ‘not responding’. It will work fine for hours at a time (it’s working great now), but getting it to come on took a while. I read a suggested fix for this, involving resetting the SMC (?), by holding shift/ctrl/alt and then shutting down and opening again. This seemed to work, but then it started being slow again.
2. It shuts itself down. Sometimes starting up is fine, sometimes it starts up with the CPU indicators on full and the temperature rising. It can take five to ten minutes to fully start up. Sometimes it won’t restart again at all for minutes or hours. When it restarts, the battery indicator shows 0%, no matter what it had been before. I’m not thrashing it: the most I ever do is stream TV and do text files. Usually the CPU indicators barely register.
3. Programmes blink off: I mostly use Safari and Pages, and they just shut themselves down every now and again. It doesn’t seem be working too hard: the CPU indicators show low activity. They can take forever to come back on again.
4. DVDs won’t play. This is a problem many online users have had since Mavericks. I don’t play DVDs much, but when I found I wanted to, it just whirred and clunked like it usually does, then rejected it. I tried others, which I know had previously worked on this computer: the same. I tried VLC: no media found.
Thanks very much for your help. Much appreciated.
Simon.
EtreCheck version: 2.1.8 (121)
Report generated 9 April 2015 09:58:27 BST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
MacBook Pro Intel Core 2 Duo (aluminum unibody) (Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 474
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
OS X 10.10.2 (14C1514) - Time since boot: 15:39:1
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 159.18 GB (84.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Mac App Store and identified developers
Geneio [Adware! - Remove]
/System/Library/Extensions
[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.1) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
9 processes killed due to memory pressure
[running] com.hp.productresearch.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[unknown] com.bjango.istatlocaldaemon.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.bjango.istatlocal.plist [Click for support]
[running] com.ecamm.iglasses3agent.plist [Click for support]
[loaded] com.genieo.completer.download.plist [Adware! - Remove]
[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[running] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
GrowlHelperApp UNKNOWN (missing value)
iTunesHelper UNKNOWN Hidden (missing value)
Skype UNKNOWN (missing value)
smcFanControl UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Flip4Mac WMV Plugin: Version: 2.4.0.11 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
npBTEmailConfig: Version: 1.0 [Click for support]
Musicnotes: Version: 1.18.6 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Scorch: Version: 6.1.0 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
Adblock Plus
AdBlock
Omnibar [Adware! - Remove]
3rd Party Preference Panes: ℹ️
BrowserPlus [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
iStat Menus [Click for support]
Perian [Click for support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 159.18 GB Disk used: 74.55 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 87
Oldest backup: 2010-01-30 11:19:57 +0000
Last backup: 2015-04-06 12:00:01 +0000
Size of backup disk: Excellent
Backup size 499.76 GB > (Disk size 159.18 GB X 3)
4% WindowServer
3% Safari
2% hidd
1% launchd
1% iStatLocalDaemon
73 MB Safari
58 MB com.apple.WebKit.WebContent
47 MB System Events
34 MB mds
30 MB WindowServer
Virtual Memory Information: ℹ️
52 MB Free RAM
328 MB Active RAM
267 MB Inactive RAM
527 MB Wired RAM
7.32 GB Page-ins
113 MB Page-outs
Apr 7, 2015, 09:03:18 AM /Library/Logs/DiagnosticReports/Safari_2015-04-07-090318_[redacted].hang
Apr 7, 2015, 07:13:30 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-04-07-071330_[redacted].cpu_res ource.diag [Click for details]
Apr 9, 2015, 06:40:58 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-09-064058_ [redacted].crash
Apr 8, 2015, 06:13:59 PM Self test - passed
Apr 7, 2015, 09:04:55 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-07-090455_[ redacted].hang
Apr 7, 2015, 08:31:17 AM /Library/Logs/DiagnosticReports/HP Product Research_2015-04-07-083117_[redacted].cpu_resource.diag [Click for details]
Apr 6, 2015, 09:15:31 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-04-06-211531_[r edacted].hang
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Apr 9, 2015 5:18 AM in response to leanmusclemassby Grane Duke,★HelpfulHi...!!
Get rid of the 2 Adware's (Geneio and Omnibar). Download AdwareMedic and run the software....http://www.adwaremedic.com/index.php
Also, uninstall the unwanted 3rd party internet plugins. Remove the 3rd party preferences panes items like Filp4Mac WMV and Growl notification app.
You just need to upgrade your RAM to at least 8GB. I think that your mid 2009 macbook pro can handle max 8GB of RAM.
Dude, are you really expecting to run Yosemite with just 2 GB of RAM. You must be kidding man. The reason for extreme.. extreme.....system slow down is because of memory pressure i.e; more than 19 processes were killed due to memory pressure to avoid further slowdowns. (2 GB RAM...... very very mediocre specs....!!)
Just upgrade the RAM and get rid of Yosemite and downgrade the OS to Mountain lion as its a very stable OS. Do not worry about the security update as, its updated at regular intervals when needed. Yosemite is not yet ready to be used with low powered machines (which is in your case a mid 2009 Macbook). Also, Yosemite has got lots of issues which are yet to be rectified.
Hope this helps.
- Granel.
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Apr 9, 2015 3:54 AM in response to leanmusclemassby dwb,2GB RAM is enough to launch the operating system but not enough to run anything. Actually the last time a Mac ran well with just 2GB was with 10.6 (Snow Leopard). If you were running anything newer than 10.6 you must have been pretty patient. The 2009 MBP can be upgraded to 8GB and Yosemite performance will be quite good with that. 4GB won’t cut it without also upgrading your hard drive to an SSD. If you intend to keep the computer for any length of time consider getting 8GB RAM and an SSD. My 2009 MBP remains an amazing powerhouse with those upgrades.
As Grane said, you’ve got two pieces of adware that can be deleted with the simple use of the program he linked to. It is a program written by a highly trusted contributor to the ASC community.
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Apr 9, 2015 5:21 AM in response to Grane Dukeby leanmusclemass,Thanks all. Very helpful.
Is upgrading the RAM something I can easily do myself?
Alternately, would it be a good idea to go back to the original 2009 OS (whatever that was)and use that instead of Mav/Yos? Would it still work now?
Thanks again.
Simon.
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Apr 9, 2015 7:29 AM in response to leanmusclemassby dwb,Go to Other World Computing and check out their support site to see instructions on upgrading RAM. Their prices for RAM are competitive (so is Crucial).
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Apr 9, 2015 11:06 AM in response to dwbby leanmusclemass,Hi dwb and the rest of the contributors. Thanks to all for your invaluable help.
I decided to bite the bullet and just restore from 2012 from Time Machine. Everything seems wonderful again. The only thing is re-learning the trackpad, which is now pre-whatever it was that reversed the direction you stroke in, so now you go the other way again. It’s possible there’s a more elegant way of putting that. Happy days.
Thanks again.
Simon.
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Apr 9, 2015 11:49 PM in response to leanmusclemassby Grane Duke,Is upgrading the RAM something I can easily do myself?
Alternately, would it be a good idea to go back to the original 2009 OS (whatever that was)and use that instead of Mav/Yos? Would it still work now?}
I wouldn’t recommend you to go back to OS X 10.5.7 “Leopard (The preinstalled OS X on your mid 2009 Macbook). There are no longer security updates for this particular OS X so its kind of a gamble to use Leopard. Also, modern apps won’t run properly on Leopard.
Just get the copy of mountain Lion from Apple store.. Excellent OS X for your mid 2009 Macbook pro....http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
Yes, mid 2009 macbook RAM’s are user upgradable. Buy it from OWC. Excellent and trustworthy seller. No problems ever with RAM compatibility.... Hope this helps....
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Apr 10, 2015 4:01 AM in response to Grane Dukeby leanmusclemass,Hi Grane Duke.
I rather randomly selected the date I returned to on Time Machine, hence I got 10.6.8. Would you know roughly when Mountain Lion was released?
Cheers.
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Apr 10, 2015 6:15 AM in response to leanmusclemassby Grane Duke,Mountain Lion was released on July 25, 2012.
Don’t worry.... Mountain Lion is compatible with your mid 2009 macbook. Just buy the digital copy of Mountain Lion from the Apple website link provided by me. You can select the country from bottom right side if you wish to buy it from outside the US.
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Apr 10, 2015 11:45 PM in response to Grane Dukeby leanmusclemass,Hi Grane Duke
Thanks for that.
New problem: my computer now won’t do the CMD R start-up thing, it just starts up normally, so I can’t restore to another date from Time Machine.
Cheers.
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Apr 10, 2015 11:58 PM in response to leanmusclemassby spudnuty,Ummm, yah, the recovery function was supported starting with Lion OS 10.7:
OS X: About OS X Recovery - Apple Support
So it should work again if you can upgrade to Lion.
It might be possible to upgrade to Mountain Lion:
