melseq

Q: I cannot delete a single / multiple sms's in my new iphone 6 ios 8 version. Please help


Hi..I have a new iphone 6 with 8.1.2 software installed. I'm not able to delete my single / multiple messages as I'm not able to see the trash icon at the bottom  left corner. What could possibly be the problem? Thanks!

iPhone 6, iOS 8.1.2

Posted on Jan 29, 2015 12:57 AM

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Q: I cannot delete a single / multiple sms's in my new iphone 6 ios 8 version. Please help

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  • by brenden dv,

    brenden dv brenden dv Jan 30, 2015 2:41 PM in response to melseq
    Community Specialists
    Jan 30, 2015 2:41 PM in response to melseq

    Hello melseq,

     

    I'm sorry to hear you are having issues with your new iPhone 6. If you are having issues deleting individual messages or conversations, you may want to double-check that you are following the process outlined in the following article:

     

    How do I delete a message?

    1. To delete a message, tap and hold the message bubble, then tap More.
    2. Tap Delete All to delete all the messages. Or tap to select the messages you want to delete, then tap  Delete button.

    After you delete a message, you can recover it only by restoring from a backup.

     

    How do I delete an entire conversation?

    Open the list of conversations. Then swipe from right to left on the conversation you want to delete.

     Delete conversation

    You can also tap Edit and then tap  Blue check mark:

     Check marks

    After you delete a conversation, you can recover it only by restoring from a backup.

     

    Send messages with your iPhone, iPad, or iPod touch - Apple Support

     

    Sincerely,

    - Brenden