I cannot delete a single / multiple sms's in my new iphone 6 ios 8 version. Please help

Hi..I have a new iphone 6 with 8.1.2 software installed. I'm not able to delete my single / multiple messages as I'm not able to see the trash icon at the bottom left corner. What could possibly be the problem? Thanks!

iPhone 6, iOS 8.1.2

Posted on Jan 29, 2015 12:57 AM

Reply
1 reply

Jan 30, 2015 2:41 PM in response to melseq

Hello melseq,


I'm sorry to hear you are having issues with your new iPhone 6. If you are having issues deleting individual messages or conversations, you may want to double-check that you are following the process outlined in the following article:


How do I delete a message?

  1. To delete a message, tap and hold the message bubble, then tap More.
  2. Tap Delete All to delete all the messages. Or tap to select the messages you want to delete, then tap User uploaded file.

After you delete a message, you can recover it only by restoring from a backup.


How do I delete an entire conversation?

Open the list of conversations. Then swipe from right to left on the conversation you want to delete.

User uploaded file

You can also tap Edit and then tap User uploaded file:

User uploaded file

After you delete a conversation, you can recover it only by restoring from a backup.


Send messages with your iPhone, iPad, or iPod touch - Apple Support


Sincerely,

- Brenden

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot delete a single / multiple sms's in my new iphone 6 ios 8 version. Please help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.