ios8.1 wont download
I have been trying to update my iphone 5c to the new ios via laptop for a while now but it wont download. It always says that it has been interrupted. Help?
iPhone 5c
User profile for user:
Nubz N.
User level:
Community Moderator
Hello flic2002,
Thank you for visiting Apple Support Communities.
When you say laptop, I think of a PC and if your download keeps getting interrupted it makes me think network issue.
There's a section here on resolving network errors.
Resolve iOS update and restore errors - Apple Support
Resolve network errors
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or say the "device isn't eligible for the requested build.". These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
You may also want to check out:
Best regards,
Nubz