HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

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Tony Rossiter

Q: unable to sync with iPhone 6 plus

I have a problem sync'ing iTunes with my iPhone 6 plus. It's gets to Step 6 and just seems to stick on the following message:

 

Syncing "Tony's iPhone 6 Plus (Step 6 of 6)

Waiting for changes to be applied

 

It just sits here any never gets to the next step. I have used iTunes to sync to another iPhone.

 

I have tried calling Apple Support but they tell me to reset NVRAM, which did not fix the problem.

iMac, OS X Yosemite (10.10)

Posted on Jan 29, 2015 8:15 AM