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iphone 4s update to 8.1.3 sound issue

since updating to 8.1.3 yesterday I have noticed that my phone no longer uses ringtones or message alert tones, it just vibrates only. I need the sound to work, I know they do work as they play when exploring new tones however, they will not work when receiving calls or text. Phone was fine before update, any suggestions out there?

iPhone 4S, iOS 8.1.3

Posted on Jan 29, 2015 7:42 AM

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4 replies

Jul 3, 2015 8:21 AM in response to bekee64

My issue was solved when I very carefully cleaned the headphone jack and after a bit of time, found a piece of rice that was lodged in the jack. The rice was barely visible but, once removed all sound issues were gone. Obviously, the previous owner had gotten the phone wet and placed it in rice to dry it out , which worked because I have had no other issues to date. Hope this helps

iphone 4s update to 8.1.3 sound issue

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