Q: No Video audio or music

Hey jenniroses,

I'm sorry to hear you are having this issue with your iPhone. I also apologize, I'm a bit unclear what you mean when you say "without headphones or connected to my car." If you mean you are having issues with audio through the built-in speakers on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Conversely, if you mean that you are having issues with the audio when you are using headphones, then this article may be more useful:

If your headset isn't working - Apple Support

Cheers,

- Brenden