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Helpful answers
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Jan 29, 2015 11:09 AM in response to winyeby Japib,It is because he has enabled visual voicemail in his carrier/provider contract. To inactivate it, he needs to login his carrier account on his carrier's website and disable it.
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Jan 29, 2015 11:16 AM in response to winyeby razmee209,winye wrote:
I Had my friend who had iphone 6. He received the voive call in message centre. He should be able to receive voice call by receiving the call, able to speake on phone. He does not know what is happening.
To clarify are you saying that when he receives a call - the phone doesn't ring and goes directly to his voicemail?
If so this maybe the reason Use Do Not Disturb on your iPhone, iPad, or iPod touch - Apple Support