Q: iPad loses Facebook and Amazon log-in

Since I installed OS8, my Safari app will not retain my log-in for Facebook or Amazon. When I click on the Facebook icon, the URL shows a lock next to my info and it goes directly to a log-in page. Same with Amazon. This does not happen on my MacBookPro or my iPhone 6Plus...only the iPad. I tried a reset, but it didn't do anything. Any suggestions?

Posted on Jan 29, 2015 1:31 PM

I have this question too

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by jason269,Helpful

jason269 Feb 1, 2015 7:18 AM in response to lculp
Community Specialists

Feb 1, 2015 7:18 AM in response to lculp

Hello, lculp.

Thank you for visiting Apple Support Communities.

I understand that iCloud Keychain is not working as expected. I would take a look at the article below as it may help with this issue. Also, these businesses offer applications via the App Store that may make is easier to use.

Get help using iCloud Keychain
http://support.apple.com/en-us/HT203783

Cheers,

Jason H.
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by lculp,

lculp Feb 6, 2015 4:08 PM in response to jason269
Level 1 (4 points)

Mac OS X

Feb 6, 2015 4:08 PM in response to jason269

Thank you! The keychain was the trick. I didn't realize I had to set it in the new operating system. It was fine with my phone.
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Q: iPad loses Facebook and Amazon log-in

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by jason269,★Helpful

by lculp,

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by jason269,Helpful