Q: Regarding Mail: mail.me.com greyed out for incoming mail. I cannot to mail.mac.com or mail.icloud.com oin accounts preference. I am using Snow Leopard. I get messages that mail.me.com is not trusted. Any help straightening this out will be appreciate

Hi macmoody,

Thanks for the question. It sounds like you are experiencing issues with your incoming mail account in Mac OS X 10.6. Let’s check to make sure that you have configured your mail settings with the following steps:

iCloud: Configuring Mail with Mac OS X v10.6 or iOS 4 - Apple Support

http://support.apple.com/en-us/HT202508

Mac OS X v10.6 Snow Leopard

 

1. Open Mail.

 

2. Choose File > Add Account. (If this is the first time you've opened Mail, you'll be automatically prompted to add an account).

 

3. Enter your full name, email address, and password. Then, option-Click Create to continue.

 

4. For Account type, select IMAP. Then, enter a relevant description (for example, "Emily Parker's iCloud account").

 

5. Enter your Incoming Mail Server, User Name, and Password using the following settings:

- Incoming Mail Server: mail.me.com

- User Name: Your iCloud email address (excluding @me.com)

- Password: Your password

 

6. Click Continue to proceed.

 

7. Enter a description, such as "iCloud Outgoing Server."

 

8. For the Outgoing Mail Server, enter: smtp.me.com.

 

9. Select "Use authentication" and verify you entered your user name (your iCloud email address without @me.com) and password. Then, click Create.

 

10. Verify your settings in Account Summary, and then check "Take account online."

 

11. Click Create to finish configuring your mail account.

After completing these steps, you can send and receive email via your iCloud account.

- Matt M.