kashifatta99
Level 1 (0 points)

Q: iMessage login problem on OSX Yosemite

Hi.

Since i have updated to OSX Yosemite, I cannot sign in to iMessages or Facetime from my macbook Air. could anybody please help me out to resolve this problem?

Thanks.

MacBook Air, OS X Yosemite (10.10.2)

Posted on Jan 30, 2015 5:05 AM

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kashifatta99

Q: iMessage login problem on OSX Yosemite

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jan 30, 2015 12:57 PM in response to kashifatta99
    Level 9 (73,348 points)
    Applications
    Jan 30, 2015 12:57 PM in response to kashifatta99

    Hi,

     

    We would tend to see the exact message you are seeing.

     

    These were the first 4 error messages and the suggested fixes

    FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support

     

    There is a Fifth which has a Contact Apple Support messages on it.

    It can only be fixed by contacting Support. (Although you often have to get bumped to Level 2 people and Say it an Account issue)

    Apple ID.png

     

    There seem to be two related issues to the 5th one.

     

    The 6th as I call it is when each and every iMessages Contacts is reported as not being Registered.

    The 7th seems to return "Not Delivered"  alerts in the chat window.

     

    These two suggest that the Mac is partially logged in but is still having seemingly have issues related to the 5th issue.

    If it these I feel only Apple Support can sort it but you will have a harder job convincing someone to actually look at the iMessages servers.

     

     

    3Sigcopy2.png

    8:57 pm      Friday; January 30, 2015

     

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