I have I Phone 6 plus and I have Verizon Visual Vocie Mail service I pay for it. THe I Phone 6 plus will not allow the words to show on my screen from my voice messages. What can I do. I have been to Apple, Geek Squad, Verizon, searched I need this

Question

I have I Phone 6 plus and I have Verizon Visual Vocie Mail service I pay for it. THe I Phone 6 plus will not allow the words to show on my screen from my voice messages. What can I do. I have been to Apple, Geek Squad, Verizon, searched I need this

I have tried to get a response from Apple concerning the " I must have the readable version of the Visual Voice Mail from Verizon" The I Phone 6 plus will not let the readable version of Visual Voice Mail from Verizon work on the phone.

Why what can be done to allow this to show on the IPhone6 plus screen. please someone solve this It should be so simple for the powers that built this phone. Simple but so important to the hard of hearing.

iPhone 6 Plus, iOS 8.1.3, I need readable voice mail

Posted on Jan 30, 2015 10:13 AM

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Answer 1

FoxFifth

Level 10

468,825 points

Jan 30, 2015 10:49 AM in response to nedrafromsycamore

This is a user-to-user support forum so you may want to submit feedback to Apple at https://www.apple.com/feedback/iphone.html

Also, if Verizon is charging you for Premium Visual Voice Mail (which according to their website is currently the only one that offers voice to text) you should contact them for a refund as the "Check Device Compatibility" link at their http://www.verizonwireless.com/wcms/consumer/products/visual-voicemail.html shows that only 16 phones are supported and the iPhone is not one of them.

If you decide to switch phones, you may also want to consider that feature from Verizon only transcribes the first 45 seconds of a voicemail.

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