xpeace9129

Q: Numbers is not updating across devices only in iCloud.com and iCloud Drive. Not on my iPhone 5 or iPad mini. Suggestions??

What am I doing wrong that Numbers won't sync my documents on my iPad mini or iPhone 5?

Posted on Jan 30, 2015 10:01 AM

Close

Q: Numbers is not updating across devices only in iCloud.com and iCloud Drive. Not on my iPhone 5 or iPad mini. Suggestions??

  • All replies
  • Helpful answers

  • by judysings,Helpful

    judysings judysings Feb 2, 2015 6:44 AM in response to xpeace9129
    Community Specialists
    Feb 2, 2015 6:44 AM in response to xpeace9129

    Good Morning, xpeace9129,

    The resource below has some troubleshooting steps to try if your Numbers document is not appearing on all of your devices.

    Numbers for iCloud beta: If a spreadsheet doesn’t appear in Numbers for iCloud beta
    http://support.apple.com/kb/PH12809

     

    Numbers for iCloud beta: If a spreadsheet doesn’t appear in Numbers for iCloud beta

     

    If a Numbers spreadsheet created on an iOS device doesn’t appear

    Check the following:

    Make sure your device is connected to the Internet.

    Verify that your iCloud account is set up on your iOS devices, and that iCloud Drive is turned on in each device’s iCloud settings. For more information, see this Apple Support article

    Verify that your iOS devices have iOS 8 and the latest version of Numbers installed. 

    Verify that iCloud is turned on for the Numbers app on each device where you want to access the spreadsheet. Tap Settings, then Numbers, then turn on iCloud. 

    Make sure the spreadsheet isn’t in the process of being uploaded. Open Numbers on your iOS device. If the spreadsheet appears with an upload pending icon , it’s being uploaded. When the upload process is complete, the spreadsheet should appear in Numbers for iCloud beta. 

    Verify that your iCloud account password is correct, and that it’s updated on your iOS devices and computers.

    Check your remaining iCloud storage space on your iOS device. Tap Settings > iCloud > Storage & Backup.

    If you need additional space, you can either purchase more, or you can delete one or more of your spreadsheets stored in iCloud. For information on how to purchase storage, go to iCloud Help

    If a Numbers spreadsheet created on a Mac doesn’t appear 

    Check the items listed in the above task, as well as the following.

    Make sure your Mac is connected to the Internet.

    Verify that your iCloud account is set up on your computer, and that iCloud Drive is turned on in the iCloud pane of System Preferences. For more information, see this Apple Support article

    Make sure your Mac has OS X Yosemite (v10.10) and the latest version of Numbers installed. 

    Make sure the spreadsheet isn’t in the process of being uploaded. Open Numbers on your Mac, or choose File > Open if Numbers is already open. If the spreadsheet appears with a small iCloud icon or the word waiting next to it, it’s being uploaded. When the upload process is complete, the spreadsheet should appear in Numbers on your iOS device and in Numbers for iCloud beta. 

    Make sure the spreadsheet isn’t an unsupported file type. Currently, Numbers for iCloud beta supports only Numbers, Microsoft Excel, or CSV file types. 

    If you can’t find the answer to your question here (or in the topics to the left), visit the Numbers for iCloud beta Support website

     

    Last Modified: Oct 3, 2014

     

    Have a great day!

    - Judy