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Helpful answers
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Feb 2, 2015 7:41 AM in response to Mr. Ravenby Brett L,Greetings Mr. Raven,
If you are getting an error message that your Apple ID or password is incorrect when attempting to create an iClou8d account, I would suggest you use the steps in this article to change your password -
Apple ID: Changing your password - Apple Support
I do understand that your Apple ID is working correctly for other applications. Changing it should force a refresh of the system.
Thanks for using Apple Support Communities.
Be well,
Brett L
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Feb 2, 2015 2:05 PM in response to Mr. Ravenby Roger Wilmut1,Does your ID take the form of an email address? or is it one of the old ones which could be just a name? If the latter you will have to change it to an email address at http://appleid.apple.com
