Q: Purchased tracks are missing in iTunes library

I have purchased an album in iTunes, and all tracks except 3 tracks have downloaded into my Library. When I go back to iTunes on my phone they are all there, but when I look at my iTunes library on my PC they are not there. What can I do to get the whole album on my PC?

iPhone 5c, iOS 8.1.2

Posted on Jan 30, 2015 1:45 PM

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Q: Purchased tracks are missing in iTunes library

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by Niel,

Niel Jan 30, 2015 1:46 PM in response to Jatcherley
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Mac OS X

Jan 30, 2015 1:46 PM in response to Jatcherley

Follow the instructions here or here.

(121275)
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by Jatcherley,

Jatcherley Jan 30, 2015 2:35 PM in response to Niel
Level 1 (0 points)

Jan 30, 2015 2:35 PM in response to Niel

Thank you Niel. Unfortunately neither of those options seems to have worked. When im on my phone all the tracks are there, show as downloaded and play. fine. When I view the album in my pc in the iTunes store, under the far right column 'Price', the songs that show up are listed as 'play' and the ones that are missing show up as 'purchased' but greyed out. Any ideas? Thanks
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by Niel,

Niel Jan 31, 2015 7:47 AM in response to Jatcherley
Level 10 (314,528 points)

Mac OS X

Jan 31, 2015 7:47 AM in response to Jatcherley

Delete all of the gray tracks and then follow the instructions above.

(121319)
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Q: Purchased tracks are missing in iTunes library

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by Niel,

by Jatcherley,

by Niel,

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