HT201422: If you get an error when trying to activate iMessage or FaceTime
Learn about If you get an error when trying to activate iMessage or FaceTime
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Helpful answers
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Jan 30, 2015 3:13 PM in response to Waddlerby Demo,★HelpfulHere are two, long, ongoing discussions about the same problem. Maybe you can find seem help in one of them. I really do understand your frustration and I wish that I had an answer for you. The update to iOS 8.1.3 was supposed to address this issue, but for many it didn't work.
imessage and Facetime sign in activation error iPad ios8.1.2
Tried everything, FaceTime has an error occurred during activation on my iPad Air.
You might want to consider contacting an Apple Store to make a Genius Bar appointment and see if they can help.
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Jan 31, 2015 3:26 PM in response to Demoby Waddler ,THanks for the links Demo. Yes it is the same issue as outlined in those threads. I have submitted a bug report as suggested.
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Feb 4, 2015 1:58 PM in response to Waddlerby Waddler ,★HelpfulAfter trying everything including various resets, I found that when I logged in to FaceTime not using my Apple ID but instead using my iCloud address I got through the activation process. Definitely did not work with my Apple ID though. Not sure if this will help anyone else, but it maybe worth a try.