Q: Please disconnect and insert a SIM card in the iPhone message iPhone 4

When my wife and I got iPhone 5, we handed down our iPhone 4 to our kids to use as iPods. My son's has been a bit buggy lately and I was trying to restore it. After backing it up and deleting the phone, I can't restore because I'm getting this message: "There is no SIM card installed in the iPhone you are attempting go activate. Please disconnect and insert a SIM card in the iPhone" in iTunes. When I try on the phone, it says "SIM Required Please insert a SIM card."

We got the iPhone 4 through verizon, there is no SIM card. How do I get around this and restore his phone from the backup?

The iPhone has never been jailbroken. I restored it once before without having this issue. Help!

Posted on Jan 30, 2015 5:04 PM

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Q: Please disconnect and insert a SIM card in the iPhone message iPhone 4

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by Lawrence Finch,Helpful

Lawrence Finch Jan 30, 2015 5:07 PM in response to ellis28
Level 8 (38,305 points)

Mac OS X

Jan 30, 2015 5:07 PM in response to ellis28

You really can't restore it, as its a CDMA phone, and can only be activated on a Verizon account. You should consider getting him an iPad Touch and restoring the iPhone backup to it.
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by ellis28,

ellis28 Jan 30, 2015 5:31 PM in response to Lawrence Finch
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Jan 30, 2015 5:31 PM in response to Lawrence Finch

That stinks. So by setting it back to factory settings I made it unusable? I definitely restored it before, but I must have done it differently somehow then.
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by Lawrence Finch,Helpful

Lawrence Finch Jan 30, 2015 5:32 PM in response to ellis28
Level 8 (38,305 points)

Mac OS X

Jan 30, 2015 5:32 PM in response to ellis28

You can try taking it to a Verizon store and asking them to activate it briefly so it can be restored.
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by ellis28,

ellis28 Jan 30, 2015 5:37 PM in response to Lawrence Finch
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Jan 30, 2015 5:37 PM in response to Lawrence Finch

Maybe I'll try that. Thanks for the help!
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by Butcher_Cover,

Butcher_Cover Feb 2, 2015 4:53 PM in response to ellis28
Level 1 (10 points)

Feb 2, 2015 4:53 PM in response to ellis28

iPhone 4 Message:SIM Required (in phone that has no SIM card slot)
We might be making progress on fixing your same issue, head over to this thread to contribute and gain information please. You're not the only one experiencing this issue.
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Q: Please disconnect and insert a SIM card in the iPhone message iPhone 4

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by Lawrence Finch,★Helpful

by ellis28,

by Lawrence Finch,★Helpful

by ellis28,

by Butcher_Cover,

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by Lawrence Finch,Helpful

by Lawrence Finch,Helpful