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Charging Problems

I'm having trouble charging my iPad Mini (original). I plug it in and it charges for a moment, but as soon as it wakes up, it stops charging. Beginning at 2% battery, it only lasts a couple minutes, if that. Unplugging and plugging it back in will repeat the process.


I am currently using a 5W Apple USB power adapter along with a standard iPad cable. I don't believe its turtlenecked, since I placd a pen spring around it, and it doesn't look like it has.


Thanks

iPad Mini

Posted on Jan 30, 2015 5:00 PM

Reply
1 reply

Feb 2, 2015 9:24 AM in response to CMBird

Hi there CMBird,


It sounds like your iPad starts charging but then immediately stops when the screen turns on. I would recommend using these steps from the following article to help isolate the issue or determine if you may need service:


If you can’t charge your iPhone, iPad, or iPod touch

If the battery doesn’t charge

If the battery doesn’t charge, unplug your device and try these steps:


  1. Look at the connector at the bottom of your device and make sure it’s free of debris.
  2. If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
  3. Try a different USB cable, USB power adapter, or USB port.
  4. If everything seems to be working, reconnect your device and wait for 30 minutes.
  5. If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.


Thank you for using Apple Support Communities.

Cheers,

Sterling

Charging Problems

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