HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settingsQ: So, my rear camera doesn't work if I were to switch the front to the back all I get is a black or fuzzy look when I go to switch t ... So, my rear camera doesn't work if I were to switch the front to the back all I get is a black or fuzzy look when I go to switch the camera. I've tried every possible thing but still no luck. more
-
All replies
-
Helpful answers
-
Feb 2, 2015 10:00 AM in response to iamthepby Matt_M.,Hello iamthep,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with the Camera on your iPhone 5s. The following resource may provide a solution:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203040
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping camera swap icon. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Thanks,
Matt M.
